FAQ's/Maintenance/Blogs

Welcome to our Blog/Updates & FAQ's page....


Full of interesting stuff......

This is where we like to keep you updated with interesting Stone & Floor Care articles and advice we see, explain how we typically work, and answer some common FAQ's.


If there is anything we don't cover that you'd like to see here, simply drop us a line!


 

Revolutionizing Commercial Carpet Cleaning: The Magic of Low Moisture Encapsulation

By james roberts • September 17, 2023
The body content of your post goes here. To edit this text, click on it and delete this default text and start typing your own or paste your own from a different source.

DIY Wood Floor Sanding vs. Professional Wood Floor Sanding & Refinishing: Is it Worth the Risk?

By james roberts • July 23, 2023
A recent enquiry sent in. You can see the Hire machine in the photo before they gave up!
Worktop Marble Polishing in Petersfield

Marble Polishing in Petersfield, GU31

By james roberts • July 5, 2023
Marble polishing in Petersfield.

Diamond Pad Polishing. All you need to know!

By james roberts • April 23, 2023
The Ultimate Guide to Diamond Pad Polishing for Marble, Granite, Limestone, Travertine, and More. 
Limestone floor in Winchester.

The importance of maintaining natural stone floors.

By james roberts • April 22, 2023
This photo is of the results we achieved on a Limestone Floor Clean in Winchester
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How It Works

1. Contact us

Contact us by phone, email, or via the contact form.

2. Tell us your needs

Describe your floor project, the concerns you have with it, and what you're looking to achieve. Ideally at this stage supply some photos and approximate dimensions.

3. Receive  estimate

At this stage we will give you an estimate based on the information provided to us. If you are happy with the estimate, James will normally do a floor inspection, do any demo or tests, and talk you through to process to be carried out on your floor to give you the best results. We then double check all dimensions and work brief to confirm or edit the estimate to a Quote.

4. Schedule and undertake the work.

If you are happy with the Quote we then schedule the work in, and restore your floor to its original beauty.

5. Completion of Job.

Once we complete the work we will advise you on the best way to maintain your Floor or worktop to keep it looking great.

FAQs

Got a question? We’re here to help.

  • What areas do you cover?

    We are based in Hedge End on the outskirts of Southampton, and cover most of Hampshire and the New Forest.

    We do work further a field and often work in London, West Sussex and Dorset.

  • What equipment do you use?

    We use a variety of equiptment depending on the type of floor and job requirements, but rest assure we use the best kit available! From our high powered Truckmount machine for Carpets and cleaning Tile & Stone, to our selection of Grinders and Polishers for stone Floors and Worktops. All our cleaners, consumables and sealers are all the best on the market too.

  • Is your process messy? Does it create a lot of dust?

    Our processes do not create much mess, and more of a slurry that we extract rather than dust.

  • What do I need to do to prepare my floors for Cleaning/Restoration?

    In an ideal world all furniture would be removed prior to us starting, however this isnt always possible. We to to section areas off and move the items of furniture that cannot be stored elsewhere as we complete each section. If MDF baseboards or Skirting is exposed we ask that that is silicone sealed prior to doing the job. This is a simple task and we can often arrange or do it for you.

    On the day of the clean we ask that all under floor heating is turned off.

  • Does Sealing my floor stop it getting dirty?

    Sadly not, however it makes ongoing cleaning much more effective, prevents staining and increases the life of your floor. We will advise you on the best cleaning methods or products going forward.

  • Can you remove Acid damage from Marble and other acid sensitive stone?

    Yes we can, ond for worktops we can also protect the from further acid damage!

  • I have chips, cracks or holes in my floor. Can you repair this?

    Depending on the severity usually yes we can.

  • How Much does it cost?

    This is a common question , but one that there is no straight forward answer to. There are so many variables to consider when pricing a job. type of surface, method to be used, number of processes etc etc, which is why we like to tailor each quote individually. Every floor is different.

    However we have compiled a price guide to get an idea :

    • Porcelain/Ceramic Clean only £10m2
    • Porcelain/Ceramic Clean & Seal £15m2
    • Natural Stone Clean Only from £12m2
    • Natural Stone Clean & Seal from £15m2
    • Diamond Pad Polishing 1 Stage £20m2
    • Diamond Pad Polishing 2 Stage £30m2
    • Diamond Pad Polishing 3 Stage £40m2
    • Marble & Granite Worktops from £300

    Please note that these are guide prices only and subject to minimum charges.

    • Porcelain/Ceramic Min Charge £250
    • Natural Stone Min Charge £350
    • Diamond Pad Polishing Min Charge £450

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